Returns & Refunds Policy
At HDZero Shop, we stand behind our high-performance FPV hardware and offer a 30-day return window for items in their original, unopened packaging. If you experience a technical defect, our support team is available to assist with warranty claims and troubleshooting.
Initiate a Return Request
Contact our support team with your order number and a brief explanation of the reason for the return to receive an RMA authorization.
Prepare Your Package
Securely pack the items in their original manufacturer packaging, ensuring all cables, antennas, and accessories are included.
Ship the Item
Affix the provided return label or ship the package via a trackable carrier to our designated service center address.
Inspection and Refund
Once our technicians verify the condition of the hardware, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing